Arriving in Cameroon for the first time can be both exciting and overwhelming. Whether you're landing in Douala, Yaoundé, or another major city, navigating airport procedures and meeting your driver can feel stressful (especially if you’re unfamiliar with the local environment). From language differences to busy terminals and new surroundings, it helps to be prepared. 

This guide offers practical airport pickup tips tailored for first-time visitors to Cameroon, so you can start your journey smoothly, safely, and with confidence. To ensure a stress-free arrival, make sure to apply for Cameroon eVisa in advance, allowing for a quicker immigration process upon landing.

1. Arrange Your Pickup in Advance

Book before you fly. Don’t wait until you land. Whether you're using a hotel shuttle, a private driver, or a ride app like Uber or Yango (in countries where available), confirm your pickup in advance.

• Ask your host, travel agent, or hotel to help set it up.
• Get the driver’s name, contact number, and vehicle details.

Bonus Tip: Take a screenshot of the pickup info—it helps if Wi-Fi isn’t working on arrival.

2. Know Where to Meet Your Driver

Airports can be confusing, especially if you’re tired after a long flight.

• Most pickups happen just outside the arrivals area.
• Look for signs like “Driver Meeting Point” or “Arrivals Pickup Zone.”
• Your driver may hold a sign with your name or the name of your group.
• Don’t follow anyone who doesn’t clearly show your name or booking info.

3. Stay Connected

It's important to stay connected once you land. If possible, buy a local SIM card or connect to the airport’s free Wi-Fi so you can reach your driver. Messaging apps like WhatsApp or navigation tools like Google Maps can help you share your live location, making it easier for your pickup contact to find you. If you're unable to connect online, don't hesitate to approach an airport information desk or ask uniformed staff for assistance in locating your driver.

4. Keep Your Documents Handy

Before you exit the airport, make sure you’ve gone through immigration and collected your baggage. Then have the following items ready:

• Your passport and Cameroon eVisa
• Your pickup confirmation or booking receipt
• Your driver’s contact info

This helps you answer any questions from airport security and ensures you find your driver easily.

5. Be Cautious of Scammers and Unofficial Taxis

Unfortunately, some people at airports may offer fake taxi services or overcharge travelers.

• Only go with licensed drivers or pre-booked transport.
• Don’t share your travel details with strangers.
• Avoid anyone who pressures you to follow them or tries to grab your luggage.

If something feels wrong, return inside the terminal and find help.

6. Confirm the Driver’s Identity Before You Get In

Before getting into any vehicle:

• Ask the driver for your name or your booking code.
• Check the vehicle plate number and car description.
• If the details don’t match, don’t get in—call your hotel or service provider instead.

7. Prepare for Local Conditions

First-time travelers may find the airport surroundings different from home. Keep these things in mind:

• Roads may be busy or poorly lit at night—plan daytime arrivals if possible.
• Tipping may be expected by baggage handlers or helpers (carry small cash).
• Traffic can be heavy in cities, so allow extra time.

8. Stay Calm and Give Yourself Time

It’s completely normal to feel a bit unsure when arriving in a new country for the first time. The key is to stay calm, move at your own pace, and avoid rushing through the process. Give yourself at least 30 to 60 minutes to go through immigration, collect your luggage, and find your way to the pickup area. If you’re feeling tired after a long flight, don’t hesitate to ask your driver to make a short stop for water or rest—especially if you have a long drive ahead. A relaxed start helps you settle into your journey more comfortably.

9. Travel Light, Stay Safe

Your safety is paramount, especially in an unfamiliar environment.

• Avoid Unlicensed Taxis: Never accept rides from individuals who approach you directly inside the terminal offering "taxi" services. Always go to the official taxi stand.
• Verify Ride-sharing Drivers: If using ride-sharing apps, always verify the car model, license plate, and driver's name match what's displayed in the app before getting into the vehicle.
• Secure Your Belongings: Keep an eye on your luggage at all times, especially in crowded areas.
• Trust Your Gut: If something feels off, politely decline and seek assistance from airport staff.
• Keep Valuables Secure: Consider using a money belt or a secure cross-body bag for your passport, money, and other important documents.
• Keep your travel documents in a small bag you can carry easily.
• If you're traveling in a group, stay together until everyone is in the car.

10. Let Someone Know You’ve Arrived

As soon as you meet your driver and begin your journey from the airport, take a moment to message a trusted family member, friend, or your local host to let them know you've arrived safely. It's also a good idea to share your live location or the driver’s contact and vehicle details, just as a safety precaution. Keeping someone informed adds an extra layer of security and peace of mind, especially when traveling to a new place for the first time.

What to Do Upon Arrival in Cameroon

Even with planning, the airport can feel overwhelming. Here's what to do once you land:

• Clear Customs and Immigration: Follow the signs to customs and immigration. Have your passport, visa (if required), and any arrival forms ready.
• Collect Your Luggage: Proceed to the baggage claim area. Double-check the baggage carousel number for your flight.
• Locate Your Pickup Point:
  • Pre-booked Transfers: Look for your driver holding a sign with your name or the company logo, usually just outside the arrivals gate after baggage claim.
  • Hotel Shuttles: Follow signs for "Hotel Shuttles" or "Courtesy Vehicles."
  • Taxis/Ride-sharing: Follow signs for "Taxi Stand" or "Ride-Share Pickup." Be wary of unsolicited offers from individuals claiming to be taxi drivers inside the terminal.
  • Public Transport: Follow signs for "Trains," "Buses," or "Metro."

• Confirm Identity: If using a pre-booked service, confirm the driver's identity and the company they represent. Don't hesitate to ask for their ID or the booking reference.
• Be Patient: Sometimes there might be a short wait. Stay calm and use the airport's free Wi-Fi (if available) to send a quick update to your contact person.

Essential Documents to Keep Handy for a Smooth Airport Exit

Keep these documents easily accessible, perhaps in a dedicated travel pouch:

• Passport: Your primary identification.
• Visa: A physical visa sticker in your passport or your eVisa authorization printout. For eVisa holders, you will complete biometric enrollment and receive the physical sticker at the airport.
• Flight Itinerary/Tickets: Proof of your inbound and outbound flights.
• Accommodation Details: Address and contact information for your hotel or host.
• Emergency Contact Numbers: Local contacts (hotel, host, tour operator) and international emergency contacts.
• Yellow Fever Vaccination Certificate: Mandatory for entry into Cameroon.
• Local Currency (XAF): A small amount for immediate needs, though you can usually withdraw from ATMs.

Top Questions to Ask Your Driver or Pickup Service in Advance

Before you even leave home, clarify these points with your arranged pickup service:

• "What is your exact meeting point at the airport?" (e.g., inside the terminal after customs, outside a specific exit, at a designated waiting area).
• "How will I recognize you?" (e.g., will you hold a sign with my name, a company logo, or wear a specific uniform?).
• "What is the total cost, and what payment methods do you accept?" (Confirm if the price is fixed, includes tolls/waiting time, and if you can pay in local currency (XAF), USD, or via mobile money).
• "What is your contact number, and how can I reach you if my flight is delayed or I have issues with immigration?"
• "What type of vehicle will you be driving?" (This helps in identification).
• "What is the estimated travel time to my destination?"

Common Language Phrases to Help During Airport Pickup

While many people at the airport may speak some English, French is the official language. Knowing a few basic phrases can be very helpful:

• Bonjour / Bonsoir: Good morning / Good evening
• Merci: Thank you
• S'il vous plaît: Please
• Oui / Non: Yes / No
• Où est... ? Where is...?
• Taxi: Taxi
• Je cherche... (mon chauffeur): I'm looking for... (my driver)
• Mon nom est...: My name is…

Trusted Airport Pickup Services in Douala and Yaoundé

While specific company names can change, look for:

• Major Hotel Chains: Most international hotels offer reliable transfers.
• Reputable Tour Operators: Local tour companies often provide transfer services.
• Well-reviewed Private Car Services: Search online platforms or ask for recommendations from your hotel or trusted contacts. Names like "Express Logistics" or "Eto'o Travel & Tours" might appear in reviews, but always cross-reference and verify their legitimacy.
• Official Airport Taxis: Identified by specific markings or colors (e.g., yellow taxis in Douala). Use the designated taxi ranks.

Final Thought

The airport arrival experience is your first welcome to a new country—so make it smooth! With the right planning and a bit of caution, your airport pickup can be simple, safe, and stress-free. Whether it’s your first international trip or your first time in Africa, a warm, secure arrival sets the tone for a great journey ahead.